I. Information that We Collect
1. Personal Information:
Depending on the Services you are visiting or using, we may collect various types of information from you, including information that can personally identify you. This information includes, but is not limited to: name, age, date of birth, drivers license or photo ID, Social Security Number, criminal background information, postal address, email address, telephone number, SMS or text message address, other wireless device address, instant messaging address, demographic information, education information current occupation, military status, governmental loan status, information about any transaction you conduct or submit to on or through the Services, and other information that would allow online or offline contact with you as an individual (collectively, “Personal Information”).
2. Non-Personal Information:
We also collect Usage Information (as defined below) and other information from you that does not personally identify you or allow us or others to contact you individually online or offline ("Non-Personally Identifiable Information" or "Non-PII"). We may combine Non-PII with other information in a way that allows you to be identified or personally contacted. If this happens, we will treat the combined information as Personal Information.
II. How We Collect Information:
1. Information Provided by You.
Information may be collected when you:(1) inquire about our services or products; (2) obtain our services or products; ; (3) fill out any of the forms or fields provided on the Services; (4) register as a user or sign-up for any of our newsletters, materials or services through the Site; (5) create a profile to access the Site or utilize Services; (6) participate in any marketing initiatives, including contests, events, or promotions; (7) post to the Services or provide user-generated content or submissions to us, including without limitation media files, photos, videos, documents or other information, and contributions to a chat room, list serve, blog, or other open forum or community feature that we make available on the Services ("User Contributions").
2. Information from Other Sources.
Information about you may be collected from other services that we may provide, our affiliates, third-party or public sources (such as from public forums, social networks, and blogs), other users of the Services, and our business partners.
3. Automatic Information Collection.
The Site and our service providers use automatic data collection technologies to collect and store Usage Information (as defined below). We use this information to evaluate how our visitors use and navigate the Site on an aggregate basis, including but not limited to the number and frequency of visitors to each Site, courses and lessons initiated and/or completed, and the length of their visits. Automatically collected information may be combined with other information collected about you. This is done to help improve offered services , to improve marketing and data analytics, as well as to improve overall site functionality. Third-party advertising companies and ad networks may also use automatic data collection technologies to collect Usage Information for purposes of providing interest based ads, offers or promotions. See the Automatic Information Collected Technologies and Usage Information and the Third-Party Advertisers and Interest-Based Ads sections for more information.
III. How We Use the Information that We Collect
Information, including Personal Information, may be used to:
IV. Our Sharing Practices
Information, including your Personal Information, may be disclosed or shared as follows:
1. With our affiliated companies (i.e., companies that control, are controlled by, or are under common control with us) for internal business support, cross marketing purposes, or as a result of requests made by you wherein your consent is required to opt-in.
2. With our unaffiliated third-party business partners, service providers, and vendors for purposes of assisting us in providing the products and/or services you request through the Services or to provide us with support for our internal and business operations, such as customer service, data processing, data storage, research, analytics, web hosting, marketing, providing suggestions and strategies to improve our business processes and the services we provide, and delivery of promotional or transactional materials. Your personal information may be provided to companies that provide services to assist with our business activities like offering customer service. Unaffiliated third parties are authorized to use your Personal Information only as necessary to provide these services to us. With other non-affiliated companies, parties, or organizations (with whom we maintain business relationships) Additionally, when you engage in certain activities through the Services or services that are sponsored or provided by an unaffiliated third party, including, but not limited to requesting or purchasing products or services offered by these third parties, electing to receive information or communications from them, or electing to participate in contests, sweepstakes, games, scholarships, or other programs sponsored or provided by these third parties, in whole or in part.
3. With selected third parties for purposes of educational or non-educational goods and services that we believe may be of interest to our customers. You may opt-out of our sharing your information with such third parties at any time. For more information see the Your Choices about How We Use and Disclose Your Information section.
4. With any person who, in our reasonable judgment, is authorized to receive your information, such as your agent, attorney, parent, or legal guardian, or any federal or state agency that shall make the request.
5. We will disclose collected information in the instance disclosure is appropriate to comply with the law; when disclosure is necessary to comply with a judicial proceeding, court order or other similar legal process served on our Site or in connection with Services; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property, or safety of our company, our affiliates, our other customers or users of the Site or Services, or others.
V. User Contributions
Automatic Information Collection Technologies and Usage Information
We and our service providers automatically collect "Usage Information" from or about you, such as information about your computer or mobile device, IP address, web browser, computer or device platform, related software and settings you are using, browsing actions and patterns, the referring page that linked you to us and the website you visit after using the Services, and other usage activity on the Services. Collection of Usage Information helps us to improve the Services and to deliver a better and more personalized service by enabling us to, among other things: (1) estimate our audience size and usage patterns; (2) store information about your preferences, allowing us to customize the Services according to your individual interests; (3) speed up your searches; and (4) recognize you when you return to the Services. We and certain third parties, such as but not limited to advertising service providers, may use certain technologies to collect information about your online activities over time and across different services.
The automatic collection technologies we and our service providers may use for this automatic information collection include:
VI. Supplementation of Information
If applicable to the Services you are using, in order to provide accurate Pro and customer matching services to you, we may on occasion supplement the Personal Information you submitted to us with information from third party sources.
VII. Address and Phone Number Verification
If applicable to the Services you are using, we work with service providers to verify your address and phone number, in order to accurately contact you, if applicable.
VIII. Customer Testimonials
We may post customer testimonials to the Site, which may contain personally identifiable information like a video along with their first and last name. We do obtain the customer's consent via email or via other means prior to posting the testimonial to post their name and video along with their testimonial.
IX. Third-Party Advertisers and Interest-Based Ads
With the exception of certain of our webpages, services or features that may collect sensitive Personal Information such as government/state identification, we may permit third-party advertising companies or ad networks to display third-party advertisements on our websites and/or automatically collect Usage Information from our websites for purposes of determining your preferences and delivering interest-based advertising and content to you on the Services or other online properties, including those operated by third parties. Those ads may include ads for our products or services or for other companies' products or services.
If you click on a link to a third party site, including on an advertisement, you will leave the Site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot and do not accept responsibility for any use of your personally identifiable information by such third parties, and we cannot and do not guarantee that they will adhere to the same privacy practices as this Site. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to this Site, you should read that site’s privacy statement before providing any personally identifiable information.
X. Third-Party Content
The Services and all electronic communications sent in connection with the Services, may contain links, videos, images, or other content provided by third parties. We do not necessarily endorse these websites, products, services, or practices. We do not control, and are not responsible for, the privacy and security practices of these third parties. We recommend that you review the privacy and security policies of these third parties to determine how they handle information they may collect from or about you once you are on the third party site.
The Services may also allow you to engage with social media features, such as the Facebook Like button, Google Plus, and Twitter widgets, when you are logged into those services. These features may collect information about your IP address and which page you are visiting on the Services, and they may set a cookie to make sure the feature functions properly. Your interactions with these features and the information from or about you collected by them are governed by the privacy policies of the companies that provide them.
XI. Special Notice to California Residents -- Your California Privacy Rights
California's Shine the Light law provides California residents with the right to receive disclosures about any sharing of their personal information with other companies.
If you are a California resident and you provided your personal information to Bamboo, then, once each calendar year, you may submit a written request for information about the information we shared, if any, with other companies for their use in direct marketing. To submit your written request, please send a written request to:
Attn: Legal Department
649 Mission Street 5th Floor
San Francisco, CA 94105
with "Request for California Privacy" in the letter subject line.
You must include sufficient detail for us to locate your file; at a minimum, your name, email address, and postal address.
Within 30 days of receiving your request, we will send you a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties.
We reserve our right not to respond to requests sent more than once in a calendar year, or requests submitted to an address other than the one posted in this notice. Please note that the California Shine the Light law does not cover all information sharing. Our disclosure only includes information covered by the law.
XII. Accessing and Correcting Your Information
The appropriate method(s) for accessing your information, if any, will depend on which of our websites and services you have visited or used. Depending on the website and service, you may have the ability to view or edit some of your information online, by logging into the Services and visiting your account profile or settings page. You may also contact us at [email protected] to request access to, correct, or delete any Personal Information that you have provided to us; however, we may ask you to verify your identity and provide other details to help us to respond to your request. We will respond to your request within a reasonable timeframe.
To request removal of your personal information from our blog, forum, or other user submitted content area, contact us at [email protected] In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why. If you delete or request the deletion of your User Contributions from the Services, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied, stored, or reposted to another website by other users of the Services.
We strive to use reasonable security measures to protect your information collected through the Services. However, no method of transmission or electronic storage is 100% effective, and we cannot guarantee absolute security. Therefore, your use of the Services is at your own risk and we do not promise or guarantee, and you should not expect, that your information will always and absolutely remain private and secure. We are not responsible for the circumvention of any privacy settings or security measures contained on or concerning the Services. You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, if we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.
XX. Contacting Us